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Naval Branch Health Clinic Albany receives highest-level recognition

By Yan Kennon | | February 28, 2014


During a recent Joint Commission re-accreditation and Bureau of Medicine and Surgery Medical Inspector General inspection, Feb. 14, Naval Branch Health Clinic Albany, Ga., was awarded the National Committee for Quality Assurance Level III recognition for its Patient-Centered Medical Home.

NCQA Level III, the nation’s highest level of recognition for patient-centric care, was awarded to all primary care clinics (Family Medicine, Internal Medicine and Pediatrics) of Naval Hospital Jacksonville, Fla., - its hospital and all five of its branch health clinics across Florida and Georgia.

The Navy’s approach to the Patient-Centered Medical Home is Medical Home Port, which places patients in the center of a collaborative team of caregivers - from doctors to nurses and case managers - led by the primary care manager.

Founded in 1990, NCQA is a private not-for-profit organization that works to improve health care quality.

Earning The Joint Commission Gold Seal of Approval®  during its re-accreditation process in January, NBHC Albany was recognized for its  continu-ing compliance with The Joint Commission’s state-of-the-art, national standards of care. 

“In achieving Joint Commission accreditation, Naval Hospital Jacksonville has demonstrated its commitment to the highest level of care for its patients,” Mark G. Pelletier, chief operating officer, The Joint Commission’s Division of Accreditation and Certification Operations, said.

The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Founded in 1951, it accredits more than 20,000 health systems in the U.S.

“Through sequestration, reduced budgets and civilian furloughs this past year, Naval Hospital Jacksonville continued to provide our nation’s heroes and their families with worldclass health care,” Capt. Gayle Shaffer, commanding officer, NH Jacksonville, Fla., said. “This recognition and accreditation demonstrates that our Medical Home Port teams are making a positive difference in the lives of our patients.”

The MEDIG team, after reviewing 60 programs, from research ethics to patient access, in January, offered a resounding endorsement of the command’s safe, high-quality medical treatment.

NBHC Albany is one of NH Jacksonville, Fla.’s six health care facilities located across Florida and Georgia.  Of NH Jacksonville’s patient population - about 163,000 active and retired Sailors, Marines, soldiers, airmen, guardsmen and their families - more than 61,000 are enrolled with a primary care manager at one of its facilities. 

For more information about NBHC Albany, visit the command website at www.med.navy.mil/sites/Naval HospitalJax.