MARINE CORPS LOGISTIC BASE ALBANY, GA -- Marine Corps Logistics Bases' partnership with the Navy Exchange Service Command, Uniform Support Center in Virginia Beach, Va., recently brought a new capability to the Corps' enlisted Marines that have them smiling from ear-to-ear.
Beginning April 16, the click of a computer mouse at http://mcuniforms.nexnet.navy.mil, gave enlisted Marines the capability of ordering their military uniforms, accessories, footwear, caps and headgear, physical training gear, ribbons, medals, insignia and more on-line.
The venture, which began Nov. 1, 2001, provides the Marine Corps with a product that satisfies the customer, and expands the kind of service MarCorLogBases provides, according to Brig. Gen. Richard S. Kramlich, MarCorLogBases' commander.
Although the Marine Corps Online Uniform Store is primarily for enlisted Marines, the Corps' officers can also find many of their items on the site.
"Now even that hard-to-sell customer, the Marine Corps officer, can get quality products right on-line in a timely fashion," Kramlich said.
Uniforms can be ordered from the site using the Military Star Card (retail), MasterCard, VISA, Discover and American Express. Secure encryption technology safeguards Marines' credit cards and personal information. What's more, this was accomplished under budget and ahead of schedule, and service is top-notch, said George Wodrazka, LogBases' project officer.
"Uniform orders are processed as soon as they are received," said Wodrazka. "Orders are delivered to Marines
in about seven to 10 business days, and the store offers Federal Express shipping to most patrons and priority mail shipping to APOs and FPOs, and to post office box addresses."
Even with the new capability, Marines can still order uniforms over the telephone, fax or through the mail, if they so desire.
"Providing Marines with a user-friendly on-line ordering system and quality uniform is LogBases' and NEXCOM's number one goal," added Marian Nelson, NEXCOM's uniform support center operations manager. "If for any reason customers are not completely satisfied with the quality of any uniform item, it can be exchanged or returned for a full refund by calling the Uniform Support Center at 1-800-368-4088. The center is open 24 hours a day, seven days a week."
To order any Marine Corps uniform item, customers must be registered through the Defense Eligibility and Enrollment Reporting System.
"Those DEERS members include active duty, reserve and retirees. The new Combat Utility Uniform is not available at the present time," Wodrazka concluded.